Should you wish to be informed of any Job Vacancies, please email firstname.lastname@example.org providing your CV and a brief covering note with details of your interest in a career with us.
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JOB VACANCY 02/2019
We are currently recruiting for the following Job Vacancy.
If you are interested in this post, please email your application, together with your CV to email@example.com
Job Title: Lettings/Sales Coordinator
Job Type: Part Time/Full Time
Hours: Minimum24 hours per week, flexible working hours, available for work mainly during the hours of 10am-6pm Monday, Tuesday, Friday and 10am-2pm Saturday.
Cardiff Estates & Lettings is an established growing company. This is an opportunity for someone who is enthusiastic & self-motivated, with drive & ambition to contribute to an existing dynamic team.
Your primary role will be to assist the Branch Manager with the day to day management of all types of properties within the residential letting's portfolio. However, you will also be involved with property sales. This role is specifically for a proactive, versatile, self-motivated individual who will need to be reliable, efficient and be able to work under pressure.
You will be expected to help promote new business and subsequently increase turnover.
You will also need to have:
A high level of customer service with a diplomatic, resilient and tolerant approach to dealing with the demands of a wide range of clients and situations involving landlords, tenants and contractors. You will also need to work well with others in a team environment.
Previous lettings/sales experience would be required.
You will be required to hold a full clean UK driving license and have your own vehicle.
The main aspects of the role, although not conclusive are:
Provide direct support to the Branch Manager
Follow all company policies and procedures
Represent the company in a professional manner at all times
Work in a confidential and discrete manner
Willingness to be flexible according to fluctuating levels of business
Carry out office administration procedures e.g. use of telephone, computer, printer etc.
Use a range of office software, including email, spreadsheets and databases
Update and maintain accurate records, company databases
Contribute to the company marketing strategy
Continuous liaison with tenants, landlords and contractors
Liaise with existing and new customers
Process Work Orders and Invoicing
Promote and engage new business
Respond to customer enquiries
Arrange and carry out lettings/sales viewings
Writing letters and reports
Carrying out property inspections and writing reports of outcomes and letters to landlords/tenants
Dealing with queries, complaints and updates
Ensuring tenant / contractor / landlord compliance with statutory and contractual obligations
Reviewing / renewing tenancies
Providing property management advice within area of expertise to existing and potential clients
Organising gas safety certificates, electrical certificates, EPCs etc.
Organising quotes for repair / maintenance on behalf of landlords and overseeing works
Arranging inventory check in and out reports
Appointment and monitoring of contractors
Any other related duties as necessary to assist the team
Essential knowledge, skills and experience required:
Computer Literate with good working knowledge of Microsoft Office
Previous experience in similar customer facing role
High English literacy level – grammar, punctuation, spelling, handwriting
Excellent communication skills
Excellent organisational skills
Trustworthy, reliable and efficient
Please also answer the following questions in your email application:
1. How many years of Estate Agency experience do you have?
2. Do you have the following license or certification: Rent Smart Wales?
3. What is the highest level of education you have completed?
4. Do you hold a full clean UK Driving License and have your own vehicle?